Career in Travel & Tourism

The scope of employment in the tourism sector is very bright and has high potential with varied opportunities existing in both the public and the private sector. The public sector has opportunities in the Directorates and Departments of Tourism of the Centre and the State as Officers, Information Assistants, Tourist Guides etc. 

The private sector has opportunities in travel agencies, tour operators, airlines, hotels, transport and cargo companies etc.

Travel & Tourism generated US$7.6 trillion (10.2% of global GDP) and 292 million jobs in 2016, equivalent to 1 in 10 jobs in the global economy. The sector accounted for 6.6% of total global exports and almost 30% of total global 
service exports.

Top 10 Countries that Earn Most from Tourism in the World:

   1. USA
   4. China
   6. Thailand
   7. UK
   8. Australia
   9. Macau

Top Countries in terms of Economic Impact from Travel and Tourism:

    1. Australia
    2. Canada
    3. China
    4. India
    5. Mexico
    6. South Africa

Travel & Tourism Sector in India

India is rich in culture, heritage, and geographical diversity. Desert, forest, mountains, beach, old towns, modern
cities – you name it, India has it. So no wonder that the tourism industry contributes the most to the Indian 

The travel and tourism industry is growing tremendously and will continue so in the coming years. In India the 
travel industry hopes to create 46 million job opportunities by 2025 and our government is also taking various 
initiatives to improve the structure and promote tourism efficiently.

India’s Travel & Tourism sector ranks 7th in the world in terms of its total contribution to the country’s GDP, shows 
a new report by the World Travel & Tourism Council (WTTC). A job in this industry can be highly exciting and 
adventurous and even pays well. According to a report published by the World Travel and Tourism Council (WTTC), 
India could possibly add another Rs. 8, 50,000 crores by the year 2020 just through tourism.

More importantly, the tourism sector will support 37.315 million jobs, which is about 8.7% of its total employment 
in India. The tourism industry is a service-based one; it relies heavily on human resources. The travel industry grows
exponentially with specialized education. In fact, it depends entirely on the quality individuals have to offer.

The top employment sectors within the broad travel & tourism industry include the government tourism departments,
major MNCs, Immigration and custom services; airlines & small-scale private travel agents. Some of the important
factors in this field are good communication skills, English proficiency, understanding the customer needs and 
last but not least is the experience.

Travel and tourism is the largest earner of foreign exchange around the world and employs a large number of 
people directly or indirectly through corresponding service industries.

The Major Career Options in the Travel and Tourism Sector are:

   1. Holiday/Travel Agent
   2. Tourism Manager
   3. Travel Officer or Travel Agency Co-ordinator
   4. Travel Counselor or Travel Consultant
   5. Airlines Staff
   6. Tourist Guide
   7. Transport Officer

Important Features of the Travel & Tourism Industry

   1.Travel & Tourism is the largest earner of foreign exchange worldwide and employs millions of people directly or indirectly through associated service industries.
   2. This industry includes everything from the government tourism departments and major multinational companies    to the small-scale private travel agents.
   3. While working in this industry, one provides services to people who are traveling for business or holiday or both,    thus catering to tour packages, pilgrim travel, adventure travel or casual sight-seeing.
    4. At almost every point of work in this field, employees need to interact personally with the customers and  understand their needs while making them comfortable, so as to be able to provide the best service in terms 
       of travel options and arrangements.

Grishma Vijay [ MBA] 
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Pocket G - 23, Near by Mother Dairy
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