Perception and Biases of new Joinee Employees
Anshu
What is Perception?
Perception is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. What one perceives can be substantially different from what another person perceives, and both can be very different than the actual objective reality. In fact, behaviour is based on one’s Perception of what reality is, not reality itself.
Why is Perception important in the workplace?
Behaviour in the workplace is based on people’s Perception of the workplace. There are many factors that influence how something is perceived. Factors pertaining to the perceiver can involve the person’s attitudes, motives, interests, experience and expectations. Contextual factors can involve time, work setting and social setting. Finally, factors related to the actual target can involve novelty, motion, sounds, size, background and proximity.
- Fundamental attribution error: The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behaviour of others
- Self-serving bias: The tendency to attribute one’s own successes to internal factors and blame one’s own failures on external factors
- Selective Perception: The tendency to selectively interpret what is seen based on one’s interests, background, experience and attitudes
- Projection: The tendency to attribute one’s own characteristics to other people
- Stereotyping: The tendency to judge someone on the basis of the Perception of a group to which that person belongs
- Halo effect: The tendency to draw a general impression about an individual based on a single characteristic
Though we are all human and have a background and a particular perspective on which we rely when perceiving things in the work setting, it is important to be aware of the various factors that influence our Perceptions, especially when making important decisions that affect the organization.
Sometimes it is a good idea to have a few decision makers provide an opinion when making big decisions to ensure that various Perceptions are considered before taking the plunge. It’s also very helpful to have written workplace policies and procedures in place to ensure that reduce the likelihood help narrow the gap between Perception and reality. Such policies help ensure management and employees act fairly and consistently, thus reducing the risk of discrimination and human rights violations, among other problems.
Though we should strive to be as fair in judgment as possible, the reality is that we all have biases that affect our judgments. Managers are certainly no exception to this rule, and a number of common biases affect how they evaluate their employees. Some of the most common are stereotypes, selective Perception, confirmation bias, first impression bias, recency bias, spillover bias, ingroup bias, and similarity bias.
Anshu Aggarwal
HR Manager
AirCrews Aviation Pvt Ltd
aircrews.anshugoyal@gmail.com
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